Invite Shop Help

Article Categories

Top 10 Questions(10)

  • What is Mailing Service and how does it work?
  • How quickly will I receive my order?
  • What are my envelope options?
  • What are your domestic shipping options?
  • What are my customization options?

Top 10 Editor Questions(10)

  • Can I design the back of my card? Will it cost extra?
  • Can I change the size of a design I like?
  • How do I select the correct size envelope for my design?
  • Will my photo look blurry when printed?
  • Can I upload my own font?

Personalizing Your Design(12)

  • Can I provide my own design?
  • Can I use a custom color?
  • Can I change the fonts on my design?
  • What embellishments do you have available?
  • Can I save my design and work on it again later?

Text Related Help(8)

  • What is leading?
  • How do I delete text?
  • Can I modify the text so it is bold or italic?
  • Can I move text from the front of the card to the back of the card?
  • Can I align all text to the left?

Photo Related Help(12)

  • How do I zoom in on a photo?
  • How do I align my photos?
  • How do I rotate my photo?
  • There is a white border around my photo. How do I modify it?
  • Can I crop my photos?

Embellishment Related Help(8)

  • Help! I am unable to move a shape on my design. Why?
  • How do I center an embellishment on the card?
  • Help! I am unable to move an embellishment. Why?
  • How do I rotate embellishments?
  • Can I change an embellishment’s opacity?

Backgrounds Related Help(5)

  • Can I make the background color match a blue dress from my photo?
  • Can I just make the background be a solid color?
  • How do I remove a background?
  • Does the background I choose apply to both the front and back of the card?
  • How do I add a background?

Other Editor Related Help(11)

  • What does an orange alert sign mean?
  • What does the yellow alert symbol mean?
  • Can I create guides with the ruler?
  • Can I preview my design?
  • How do I clear my design and start over?

Special Requests & Other(3)

  • I clicked the “Personalize” button, but nothing happened. What should I do?
  • Where is Invite Shop located?
  • What makes Invite Shop different?

Shipping & Delivery(8)

  • How much postage will I need to purchase for my invitations?
  • Can I expedite shipping?
  • Can you ship my order to an APO address?
  • What are my shipping options in the United States?
  • What options are available for international shipping?

Ordering(15)

  • Why can’t I make changes to a design I ordered?
  • Can you rush my order?
  • What is your cancellation policy?
  • Will anyone review my order before printing?
  • Do you offer coupons?

About My Order(9)

  • Why can’t I make changes to a design I ordered?
  • How do I check the status of my order?
  • Can I change the quantity of an order?
  • Can I make changes to my design after I place my order?
  • Can I make changes to my order after it has been placed?

My Account(6)

  • Will my order history be in my account?
  • What are Loyalty Coins and how do they work?
  • How do I cancel my account?
  • How do I change my password?
  • Why isn’t my sign-in working?

Envelopes & Envelope Liners(3)

  • Can I customize my envelope design?
  • How do envelope liners work?
  • How do I insert my envelope liners?

iPhone & iPad Apps(6)

  • Can I personalize a booklet card using the app?
  • Where can I enter promo codes when using the Invite Shop app?
  • How do I find my saved designs using the Invite Shop app?
  • Can I purchase envelopes and address labels using the Invite Shop app?
  • How do I add text and photos using the Invite Shop app?

Mailing Service(7)

  • How long do I have to enter my addresses?
  • Can I order Mailing Service for only some of my cards?
  • What’s the difference between Full Mailing Service and Address Printing Only?
  • Can I schedule my Mailing Service?
  • How do I add my mailing service addresses?

Troubleshooting(4)

  • I can’t download Adobe Flash. What should I do?
  • How do I clear my web browser’s cookies and cache?
  • If I can’t get my first account to work, should I create another account?
  • Which browsers does your site support?

Other General Questions(1)

  • How does the Quick RSVP Service work?

Contact Us – We are here to help!

Call us at 425-292-1830 between 9 AM (PST) and 4 PM (PST) Monday through Friday. If we are busy with other customers, please leave us a message and we will get back to you as soon as possible.

Alternatively, you can send us an email at support@inviteshop.com or chat live with us.

Click here to chat live with us.

Recent Posts

  • How does the Quick RSVP Service work?
  • What is leading?
  • How do I delete text?
  • Can I provide my own design?
  • Can I use a custom color?

Categories

  • Top 10 Questions
  • Top 10 Editor Questions
  • Personalizing Your Design
  • Text Related Help
  • Photo Related Help
  • Embellishment Related Help
  • Backgrounds Related Help
  • Other Editor Related Help
  • Special Requests & Other
  • Shipping & Delivery
  • Ordering
  • About My Order
  • My Account
  • Envelopes & Envelope Liners
  • iPhone & iPad Apps
  • Mailing Service
  • Troubleshooting
  • Other General Questions
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