InviteShop
Custom Invitations, Cards, Stationery & Gifts

Our Return Policy

At Invite Shop, we believe that the quality of our products and services will determine whether you come back to shop with us again in the future. Your satisfaction is our top concern and we want you to be happy with the quality of our products.

However, if for any reason you are not satisfied with the quality of your order, please contact us within 14 days of receiving your order. Please understand that due to the highly personalized nature of our products, Invite Shop does not cancel orders once they have started processing, provide refunds or accept returns. We cannot accept returns based on customer errors. Invite Shop is not responsible for the following:

  • Errors in spelling, punctuation, or accuracy in the text entered by the customer. Please preview any custom text carefully and correct any mistakes prior to placing your order.

  • Poor quality resulting from the use of low-resolution or poor quality images.

  • Errors in user-customizable features, such as enhancements, choice of colors, color variation, cropping, border selection, and formatting.

  • Dark images that appear light on the screen.

  • Any other creative choices you made that you want to revisit.

Please note that each card you order from us is individually made and slight variances in color fidelity between what you see on your computer screen and the printed cards is normal, as computer screens are backlit, and brightness and color varies from computer to computer. These color differences are not considered a manufacturing defect or defect in a workmanship and do not qualify for a reprint.

In the case of a Invite Shop error, please accept our apology and be assured that we will remedy the error as quickly as possible.

Editing and Proofing

We do not proofread, change or edit any of your content, so it is especially important to review your cards before ordering it. Check it over thoroughly so you know exactly how your cards will look when they are printed.

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